Welcome To Mountain Water District

Welcome To Mountain Water District

The Mountain Water District serves the water and sewer utility needs for all of the unincorporated area of Pike County. Mountain Water District was created by the merger of Pond Creek Water District, Marrowbone Water District and Shelby Valley Water District on July 1, 1986. Mountain Water District provides water service to more than seventeen thousand (17,000) homes and businesses in Pike County and sewer service to more than twenty-three hundred (2,300) homes and businesses.

News

BOIL WATER ADVISORY - 12/1/2022

THERE IS CURRENTLY A BOIL WATER ADVISORY FOR THE FOLLOWING AREA:

ALL OF COUNTRY LANE, ALONG US HIGHWAY 23 SOUTH TO PENNY HIGHWAY, UP TO THE PENNY ROAD COMMUNITY CHURCH. THIS INCLUDES ESCO ROAD, PENNY STREET, BOBBY LANE, HARRISON NEWSOME ROAD, AND ANY OTHER SIDE ROADS IN THIS AREA.

Posted By: KL
PAPERLESS BILLING - 9/27/2022

WE NOW OFFER PAPERLESS BILL. SIGN UP BY LOGGING INTO YOUR ACCOUNT, CLICK PAY BILL (ACCUAL PAYMENT NOT REQUIRED TO SIGN UP), CLICK CREDIT CARD OR ELECTRONIC CHECK TO BE TAKEN TO THE PAYMENT PAGE. YOU WILL THEN HAVE A MENU WITH AN OPTION FOR PAPERLESS BILLING AS WELL AS AN AUTOPAY OPTION (FEES APPLY TO AUTOPAY). PLEASE CONTACT OUR OFFICE AT 606-631-9162 IF YOU NEED ASSISTANCE.

Posted By: KL
AUTOPAY - 6/24/2021

WE NOW OFFER AUTOPAY.

TO SETUP AUTOPAY:

LOGIN TO YOUR ONLINE ACCOUNT

SELECT PAY BILLS

SELECT EITHER "PAY BY CREDIT/DEBIT CARD" OR "PAY BY BANK DRAFT"

YOU WILL BE TRANSFERRED TO NEXBILLPAY WHERE YOU WILL SELECT "AUTOPAY" ON THE MENU ON THE LEFT SIDE OF THE PAGE.

ADD YOUR CARD OR CHECKING ACCOUNT INFORMATION

CLICK ON THE ON/OFF BOX TO AGREE TO THE AUTO BILL PAY TERMS

CLICK ENROLL NOW

Posted By: KL
TEXT NOTIFICATIONS AND TEXT TO PAY - 6/23/2021

WE NOW OFFER BILLING TEXT NOTIFICATIONS AND TEXT TO PAY

TO SETUP TEXT NOTIFICATIONS:

 

LOGIN TO YOUR ONLINE ACCOUNT

SELECT PAY BILLS

SELECT EITHER "PAY BY CREDIT/DEBIT CARD" OR "PAY BY BANK DRAFT"

YOU WILL BE TRANSFERRED TO NEXBILLPAY WHERE YOU WILL SELECT "PROFILE"

TURN ON THE ON/OFF BOX UNDER MESSAGE INFORMATION

ENTER YOUR MOBILE PHONE NUMBER

CLICK "UPDATE MOBILE NUMBER"

CLICK "UPDATE MY PROFILE AT THE BOTTOM OF THE PAGE

 

ALTERNATE SIGNUP METHOD:

USE OUR AUTOMATED PAYMENT LINE AT 1-855-291-3332 TO PAY YOUR BILL

AT THE END OF THE CALL YOU WILL BE PROMPTED TO OPT IN TO THE TEXT FEATURE.

 

 

Posted By: KL
PHONE ISSUES - 10/29/2021

WE CURRENTLY HAVE AN ISSUE WITH OUR MAIN PHONE NUMBER. YOU CAN REACH US AT ONE OF THE FOLLOWING NUMBERS:

606-631-4000

606-631-9171

606-631-9172

606-631-1721

Posted By: KL
EMPLOYMENT APPLICATION - 5/16/2021

MOUNTAIN WATER DISTRICT'S EMPLOYMENT APPLICATION CAN BE FOUND HERE. THOSE INTERESTED IN APPLYING FOR EMPLOYMENT MAY PRINT THE APPLICATION TO COMPLETE AND RETURN TO THE DISTRICT IN ONE OF THE FOLLOWING MANNERS:

FAX: 606-631-3087

EMAIL: tfields@mtwater.org

IN PERSON: 6332 ZEBULON HWY., PIKEVILLE, KY 41501

MAIL: P.O. BOX 3157, PIKEVILLE, KY 41502

Posted By: KL
PAY BY PHONE NUMBER - 7/13/2015

CUSTOMERS WISHING TO PAY BY PHONE WILL NEED TO CALL EITHER 1-855-291-3332 OR 1-855-984-1204. THIS IS AN AUTOMATED PAYMENT SYSTEM AND YOU WILL WANT TO HAVE YOUR ACCOUNT # WHEN CALLING. WE WILL ONLY BE ACCEPTING PAYMENTS AT OUR OFFICE NUMBER IF THE ACCOUNT HAS BEEN DISCONNECTED. CUSTOMERS WILL BE ABLE TO PAY USING AN ECHECK OR DEBIT/CREDIT CARD AT THIS NUMBER. PLEASE NOTE THAT PAYMENTS WILL BE PROCESSED THE NEXT BUSINESS DAY. IF YOU ARE UP FOR DISCONNECTION YOU WILL WANT TO STOP BY OUR OFFICE TO PAY TO AVOID DISCONNECTION OF SERVICE.

Posted By: KL
SIGN UP FOR EMERGENCY NOTIFICATIONS - 2/13/2020

TO SIGN UP FOR GENERAL AND EMERGENCY NOTIFICATIONS SUCH AS BOIL WATER ADVISORIES CLICK HERE

Posted By: KL