Welcome To Mountain Water District

Welcome To Mountain Water District

The Mountain Water District serves the water and sewer utility needs for all of the unincorporated area of Pike County. Mountain Water District was created by the merger of Pond Creek Water District, Marrowbone Water District and Shelby Valley Water District on July 1, 1986. Mountain Water District provides water service to more than seventeen thousand (17,000) homes and businesses in Pike County and sewer service to more than twenty-three hundred (2,300) homes and businesses.

News

BOIL WATER ADVISORY LIFTED - 11/6/2019

THE BOIL WATER ADVISORY FOR ALL OF YELLOW HILL HAS NOW BEEN LIFTED.

Posted By: TSO
BELFRY POND SEWER PROJECT SIGN-UPS - 11/6/2019

ALL RESIDENTS IN THE BELFRY AREA FROM THE MOUTH OF FOREST HILLS TO MURPHY BOTTOM WHO HAVE NOT YET SIGNED UP FOR SEWER SERVICE ARE ENCOURAGED TO CONTACT TAMMY OLSON AT THE MOUNTAIN WATER DISTRICT OFFICE BY CALLING 606-631-9162 AS SOON AS POSSIBLE TO DO SO.

THE COST OF THE TAP FEE IS INCLUDED IN THE PROJECT AND IS WAIVED FOR RESIDENTS WITHIN THE PROJECT AREA WHO SIGN UP DURING THE CONSTRUCTION PHASE OF THE PROJECT.

HOWEVER, IF A RESIDENT CHOOSES NOT TO SIGN UP FOR THE SEWER SERVICE DURING THE CONSTRUCTION PHASE AND DECIDES THAT HE/SHE WANTS THE SERVICE AT A LATER DATE, THE RESIDENT WILL BE RESPONSIBLE FOR FULL PAYMENT OF THE TAP FEE AS OUTLINED IN THE DISTRICT'S TARIFF AT THAT TIME.

Posted By: TSO
RADIO READ METER INSTALLATION PROJECT - 11/6/2019

MOUNTAIN WATER DISTRICT IS CONDUCTING METER INSTALLATIONS THROUGHOUT PIKE COUNTY DURING THE MONTHS OF NOVEMBER AND DECEMBER OR UNTIL INCLIMATE WEATHER HALTS PROGRESS. WE WILL BEGIN AGAIN AS WEATHER PERMITS IN THE NEW YEAR.

THE CONTRACTORS FOR MOUNTAIN WATER DISTRICT WHO ARE PERFORMING THE METER INSTALLATIONS WILL BE WEARING REFLECTIVE SAFETY VESTS AND NAME BADGES AND HAVE THE MOUNTAIN WATER DISTRICT LOGO DISPLAYED ON THE SIDES OF THEIR VEHICLES. A MOUNTAIN WATER DISTRICT EMPLOYEE WILL ALSO BE ACCOMPANYING EACH CREW.

Posted By: TSO
TAP FEE PAYMENT PLAN - 6/14/2019

WE CURRENTLY OFFER PAYMENT PLANS FOR NEW WATER AND SEWER TAPS. THE PLAN WOULD CONSIST OF THE CUSTOMER PAYING 50% OF THE TAP FEE UP FRONT PLUS THEIR SECURITY DEPOSIT. THE REMAINING 50% COULD BE PAID OVER A 6 MONTH PERIOD ALONG WITH THE MONTH BILL FOR SERVICE. PLEASE CONTACT OUR OFFICE AT 606-631-9162 FOR ADDTIONAL INFORMATION.

Posted By: KL
ADDITIONAL PHONE NUMBERS - 1/29/2019

ANY CUSTOMER HAVING ISSUES CONTACTION OUR OFFICE, CALLING AND THE LINE JUST RINGS, ON OUR MAIN NUMBER OF 606-631-9162 SHOULD, INSTEAD CALL, ONE OF THE FOLLOWING NUMBERS:

606-631-4000

606-631-9167

606-631-9171

606-631-1721

606-631-9172

 

Posted By: KL
PAY BY PHONE NUMBER - 7/13/2015

CUSTOMERS WISHING TO PAY BY PHONE WILL NEED TO CALL 1-855-984-1204. THIS IS AN AUTOMATED PAYMENT SYSTEM AND YOU WILL WANT TO HAVE YOUR ACCOUNT # WHEN CALLING. WE WILL ONLY BE ACCEPTING PAYMENTS AT OUR OFFICE NUMBER IF THE ACCOUNT HAS BEEN DISCONNECTED. CUSTOMERS WILL BE ABLE TO PAY USING AN ECHECK OR DEBIT/CREDIT CARD AT THIS NUMBER. PLEASE NOTE THAT PAYMENTS WILL BE PROCESSED THE NEXT BUSINESS DAY. IF YOU ARE UP FOR DISCONNECTION YOU WILL WANT TO STOP BY OUR OFFICE TO PAY TO AVOID DISCONNECTION OF SERVICE.

Posted By: KL
SIGN UP FOR EMERGENCY NOTIFICATIONS - 3/5/2015

TO SIGN UP FOR GENERAL AND EMERGENCY NOTIFICATIONS SUCH AS BOIL WATER ADVISORIES CLICK HERE

Posted By: KL