Welcome To Mountain Water District

The Mountain Water District serves the water and sewer utility needs for all of the unincorporated area of Pike County. Mountain Water District was created by the merger of Pond Creek Water District, Marrowbone Water District and Shelby Valley Water District on July 1, 1986. Mountain Water District provides water service to more than seventeen thousand (17,000) homes and businesses in Pike County and sewer service to more than twenty-three hundred (2,300) homes and businesses.

News BOIL WATER ADVISORY-UPDATE - 6/1/2023 ***THIS BOIL WATER ADVISORY HAS BEEN LIFTED*** THERE IS CURRENTLY A BOIL WATER ADVISORY FOR THE FOLLOWING AREA: FROM 4952 ZEBULON HWY ON TO META HWY AND BENT BRANCH RD TO THE MOUTH OF CABIN KNOLL FORK, INCLUDING WINNS BRANCH RD. Posted By: KL BOIL WATER ADVISORY - 5/31/2023 THERE IS CURRENTLY A BOIL WATER ADVISORY FOR THE FOLLOWING AREA: ALL OF SHELBY DRY FORK, INCLUDING LICK BRANCH. Posted By: KL SPECIAL BOARD MEETING-APRIL 17, 2023 - 4/17/2023 THE MOUNTAIN WATER DISTRICT BOARD OF COMMISSIONERS HELD A SPECIAL CALLED BOARD MEETING ON APRIL 17, 2023. A RECORDING OF THE MEETING CAN BE VIEWED HERE. YOU WILL NEED THE FOLLOWING PASSCODE TO VIEW: &mJ%s@6d   Posted By: KL HELP US GET THE LEAD OUT - 3/29/2023 The US EPA has changed the Lead & Copper Rule after the lead contamination in Flint, Michigan. We are taking inventory of every service line in our system to identify any lead service lines and achieve a lead-free water utility. We need your help to complete an online survey to identify the material of your water line. You can complete the online survey here.  Posted By: KL RATE ADJUSTMENT - 2/17/2023 THE MOUNTAIN WATER DISTRICT HAS FILED APPLICATION WITH THE KENTUCKY PUBLIC SERVICE COMMISSION FOR A RATE CHANGE. THE REQUESTED RATES CAN BE VIEWED HERE. Posted By: KL DECLARATION OF DOMICILE FORMS - 1/1/2023 RESIDENTIAL HOUSING CLICK HERE MULTI UNIT PROPERTY CLICK HERE Posted By: KL PURCHASED WATER RATE ADJUSTMENT - 12/14/2022 On December 11, 2022, Mountain Water District adjusted its rates by $0.08 per 1,000 gallons to reflect the increase in its cost of purchased water due to the increase in the City of Pikeville’s rate for wholesale water service. On December 13, 2022, Mountain Water District applied to the Public Service Commission for approval of the rates set forth HERE. Posted By: KL PAPERLESS BILLING - 9/27/2022 WE NOW OFFER PAPERLESS BILL. SIGN UP BY LOGGING INTO YOUR ACCOUNT, CLICK PAY BILL (ACCUAL PAYMENT NOT REQUIRED TO SIGN UP), CLICK CREDIT CARD OR ELECTRONIC CHECK TO BE TAKEN TO THE PAYMENT PAGE. YOU WILL THEN HAVE A MENU WITH AN OPTION FOR PAPERLESS BILLING AS WELL AS AN AUTOPAY OPTION (FEES APPLY TO AUTOPAY). PLEASE CONTACT OUR OFFICE AT 606-631-9162 IF YOU NEED ASSISTANCE. Posted By: KL AUTOPAY - 6/24/2021 WE NOW OFFER AUTOPAY. TO SETUP AUTOPAY: LOGIN TO YOUR ONLINE ACCOUNT SELECT PAY BILLS SELECT EITHER "PAY BY CREDIT/DEBIT CARD" OR "PAY BY BANK DRAFT" YOU WILL BE TRANSFERRED TO NEXBILLPAY WHERE YOU WILL SELECT "AUTOPAY" ON THE MENU ON THE LEFT SIDE OF THE PAGE. ADD YOUR CARD OR CHECKING ACCOUNT INFORMATION CLICK ON THE ON/OFF BOX TO AGREE TO THE AUTO BILL PAY TERMS CLICK ENROLL NOW Posted By: KL TEXT NOTIFICATIONS AND TEXT TO PAY - 6/23/2021 WE NOW OFFER BILLING TEXT NOTIFICATIONS AND TEXT TO PAY TO SETUP TEXT NOTIFICATIONS:   LOGIN TO YOUR ONLINE ACCOUNT SELECT PAY BILLS SELECT EITHER "PAY BY CREDIT/DEBIT CARD" OR "PAY BY BANK DRAFT" YOU WILL BE TRANSFERRED TO NEXBILLPAY WHERE YOU WILL SELECT "PROFILE" TURN ON THE ON/OFF BOX UNDER MESSAGE INFORMATION ENTER YOUR MOBILE PHONE NUMBER CLICK "UPDATE MOBILE NUMBER" CLICK "UPDATE MY PROFILE AT THE BOTTOM OF THE PAGE   ALTERNATE SIGNUP METHOD: USE OUR AUTOMATED PAYMENT LINE AT 1-855-291-3332 TO PAY YOUR BILL AT THE END OF THE CALL YOU WILL BE PROMPTED TO OPT IN TO THE TEXT FEATURE.     Posted By: KL PHONE ISSUES - 10/29/2021 WE CURRENTLY HAVE AN ISSUE WITH OUR MAIN PHONE NUMBER. YOU CAN REACH US AT ONE OF THE FOLLOWING NUMBERS: 606-631-4000 606-631-9171 606-631-9172 606-631-1721 Posted By: KL PAY BY PHONE NUMBER - 7/13/2015 CUSTOMERS WISHING TO PAY BY PHONE WILL NEED TO CALL EITHER 1-855-291-3332 OR 1-855-984-1204. THIS IS AN AUTOMATED PAYMENT SYSTEM AND YOU WILL WANT TO HAVE YOUR ACCOUNT # WHEN CALLING. WE WILL ONLY BE ACCEPTING PAYMENTS AT OUR OFFICE NUMBER IF THE ACCOUNT HAS BEEN DISCONNECTED. CUSTOMERS WILL BE ABLE TO PAY USING AN ECHECK OR DEBIT/CREDIT CARD AT THIS NUMBER. PLEASE NOTE THAT PAYMENTS WILL BE PROCESSED THE NEXT BUSINESS DAY. IF YOU ARE UP FOR DISCONNECTION YOU WILL WANT TO STOP BY OUR OFFICE TO PAY TO AVOID DISCONNECTION OF SERVICE. Posted By: KL SIGN UP FOR EMERGENCY NOTIFICATIONS - 2/13/2020 TO SIGN UP FOR GENERAL AND EMERGENCY NOTIFICATIONS SUCH AS BOIL WATER ADVISORIES CLICK HERE Posted By: KL