Welcome To Mountain Water District

The Mountain Water District serves the water and sewer utility needs for all of the unincorporated area of Pike County. Mountain Water District was created by the merger of Pond Creek Water District, Marrowbone Water District and Shelby Valley Water District on July 1, 1986. Mountain Water District provides water service to more than seventeen thousand (17,000) homes and businesses in Pike County and sewer service to more than twenty-three hundred (2,300) homes and businesses.

News EMPLOYMENT OPPORTUNITY - 7/22/2021 WE ARE CURRENTLY LOOKING FOR A CUSTOMER SERVICE CLERK FOR OUR OFFICE AT 6332 ZEBULON HWY., PIKEVILLE, KY 41501 DEADLINE TO APPLY IS JULY 28, 2021 DUTIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: PROVIDE CUSTOMER SERVICE VIA A PHONE AND IN-PERSON ENVIRONMENTS, PREPARE PAPERWORK AND WORK ORDERS AS REQUIRED TO PROVIDE SERVICES TO THE CUSTOMER, DISPATCH FIELD PERSONNEL FOR SERVICE CALLS, PROCESS MAIL-IN, IN PERSON, AND PHONE PAYMENTS, SCAN AND FILE DOCUMENTS. PREVIOUS EXPERIENCE IN AN OFFICE ENVIRONMENT PREFERRED BUT NOT REQUIRED. PLEASE CLICK HERE FOR A PRINTABLE APPLICATION THAT CAN BE DROPPED OFF AT OUR OFFICE OR MAILED TO: P.O. BOX 3157, PIKEVILLE, KY 41502 YOU MAY ALSO STOP BY OUR OFFICE TO COMPLETE AN APPLICATION IN PERSON. Posted By: KL MOUNTAIN WATER DISTRICT-SPECIAL MEETING 7/01/2021 - 7/2/2021 THE MOUNTAIN WATER DISTRICT HELD A SPECIAL CALLED BOARD MEETING ON JULY 1, 2021. THE RECORDING OF THE MEETING CAN BE VIEWED HERE. YOU WILL NEED THIS PASSWORD: *%B9%VIH Posted By: KL AUTOPAY - 6/24/2021 WE NOW OFFER AUTOPAY. TO SETUP AUTOPAY: LOGIN TO YOUR ONLINE ACCOUNT SELECT PAY BILLS SELECT EITHER "PAY BY CREDIT/DEBIT CARD" OR "PAY BY BANK DRAFT" YOU WILL BE TRANSFERRED TO NEXBILLPAY WHERE YOU WILL SELECT "AUTOPAY" ON THE MENU ON THE LEFT SIDE OF THE PAGE. ADD YOUR CARD OR CHECKING ACCOUNT INFORMATION CLICK ON THE ON/OFF BOX TO AGREE TO THE AUTO BILL PAY TERMS CLICK ENROLL NOW Posted By: KL TEXT NOTIFICATIONS AND TEXT TO PAY - 6/23/2021 WE NOW OFFER BILLING TEXT NOTIFICATIONS AND TEXT TO PAY TO SETUP TEXT NOTIFICATIONS:   LOGIN TO YOUR ONLINE ACCOUNT SELECT PAY BILLS SELECT EITHER "PAY BY CREDIT/DEBIT CARD" OR "PAY BY BANK DRAFT" YOU WILL BE TRANSFERRED TO NEXBILLPAY WHERE YOU WILL SELECT "PROFILE" TURN ON THE ON/OFF BOX UNDER MESSAGE INFORMATION ENTER YOUR MOBILE PHONE NUMBER CLICK "UPDATE MOBILE NUMBER" CLICK "UPDATE MY PROFILE AT THE BOTTOM OF THE PAGE   ALTERNATE SIGNUP METHOD: USE OUR AUTOMATED PAYMENT LINE AT 1-855-291-3332 TO PAY YOUR BILL AT THE END OF THE CALL YOU WILL BE PROMPTED TO OPT IN TO THE TEXT FEATURE.     Posted By: KL PHONE ISSUES - 6/9/2021 WE CURRENTLY HAVE AN ISSUE WITH OUR MAIN PHONE NUMBER. YOU CAN REACH US AT ONE OF THE FOLLOWING NUMBERS: 606-631-9167 606-631-9171 606-631-4000 606-631-9172 606-631-1721 Posted By: KL MOUNTAIN WATER DISTRICT-SPECIAL MEETING 5/27/2021 - 5/27/2021 THE MOUNTAIN WATER DISTRICT HELD A SPECIAL CALLED BOARD MEETING ON MAY 27, 2021. THE RECORDING OF THE MEETING CAN BE VIEWED HERE. YOU WILL NEED THIS PASSWORD: #e266kb* Posted By: KL EMPLOYMENT APPLICATION - 5/16/2021 MOUNTAIN WATER DISTRICT'S EMPLOYMENT APPLICATION CAN BE FOUND HERE. THOSE INTERESTED IN APPLYING FOR EMPLOYMENT MAY PRINT THE APPLICATION TO COMPLETE AND RETURN TO THE DISTRICT IN ONE OF THE FOLLOWING MANNERS: FAX: 606-631-3087 EMAIL: tfields@mtwater.org IN PERSON: 6332 ZEBULON HWY., PIKEVILLE, KY 41501 MAIL: P.O. BOX 3157, PIKEVILLE, KY 41502 Posted By: KL MOUNTAIN WATER DISTRICT-SPECIAL MEETING 4/29/2021 - 4/29/2021 THE MOUNTAIN WATER DISTRICT HELD A SPECIAL CALLED BOARD MEETING ON APRIL 29, 2021. THE RECORDING OF THE MEETING CAN BE VIEWED HERE. YOU WILL NEED THIS PASSWORD: ?h#s%C73 Posted By: KL MOUNTAIN WATER DISTRICT-SPECIAL MEETING 4/05/2021 - 4/6/2021 THE MOUNTAIN WATER DISTRICT HELD A SPECIAL CALLED BOARD MEETING ON APRIL 5, 2021. THE RECORDING OF THE MEETING CAN BE VIEWED HERE. YOU WILL NEED THIS PASSWORD: B6$yTuFU Posted By: KL MOUNTAIN WATER DISTRICT-SPECIAL MEETING 3/25/2021 - 3/26/2021 THE MOUNTAIN WATER DISTRICT HELD A SPECIAL CALLED BOARD MEETING ON MARCH 25, 2021. THE RECORDING OF THE MEETING CAN BE VIEWED HERE. YOU WILL NEED THIS PASSWORD: P.4C8&1c Posted By: KL MOUNTAIN WATER DISTRICT-SPECIAL MEETING 3/10/2021 - 3/10/2021 THE MOUNTAIN WATER DISTRICT HELD A SPECIAL CALLED BOARD MEETING ON MARCH 10, 2021. THE RECORDING OF THE MEETING CAN BE VIEWED HERE. YOU WILL NEED THIS PASSWORD: g=8h0H19   Posted By: KL MOUNTAIN WATER DISTRICT-SPECIAL MEETING 2/25/2021 - 2/25/2021 THE MOUNTAIN WATER DISTRICT HELD A SPECIAL CALLED BOARD MEETING ON DECEMBER 22, 2020. THE RECORDING OF THE MEETING CAN BE VIEWED HERE. YOU WILL NEED THIS PASSWORD: Z&X*5m$q Posted By: kl Mountain Water District Special Meeting- 1/28/2021 - 1/28/2021 THE MOUNTAIN WATER DISTRICT HELD A SPECIAL CALLED BOARD MEETING ON DECEMBER 22, 2020. THE RECORDING OF THE MEETING CAN BE VIEWED HERE. YOU WILL NEED THIS PASSWORD: NjT3*C+d Posted By: KL PAY BY PHONE NUMBER - 7/13/2015 CUSTOMERS WISHING TO PAY BY PHONE WILL NEED TO CALL EITHER 1-855-291-3332 OR 1-855-984-1204. THIS IS AN AUTOMATED PAYMENT SYSTEM AND YOU WILL WANT TO HAVE YOUR ACCOUNT # WHEN CALLING. WE WILL ONLY BE ACCEPTING PAYMENTS AT OUR OFFICE NUMBER IF THE ACCOUNT HAS BEEN DISCONNECTED. CUSTOMERS WILL BE ABLE TO PAY USING AN ECHECK OR DEBIT/CREDIT CARD AT THIS NUMBER. PLEASE NOTE THAT PAYMENTS WILL BE PROCESSED THE NEXT BUSINESS DAY. IF YOU ARE UP FOR DISCONNECTION YOU WILL WANT TO STOP BY OUR OFFICE TO PAY TO AVOID DISCONNECTION OF SERVICE. Posted By: KL COVID-19 - 3/18/2020 In a effort to protect the health of our employees and our custmers, the District's office is currently closed to the public due to the Covid-19 pandemic. The District will still be available via telephone at 606-631-9162 or email at mwd_customerservice@mtwater.org. We will contunie to provide all services during this time. Customers may pay their bill via mail at P.O. Box 3157, Pikeville, KY 41502, the drop box at the District's office at 6332 Zebulon Highway, online at www.mountainwaterdistrictky.com, or via our automated payment line at 1-855-984-1204. Posted By: KL SIGN UP FOR EMERGENCY NOTIFICATIONS - 2/13/2020 TO SIGN UP FOR GENERAL AND EMERGENCY NOTIFICATIONS SUCH AS BOIL WATER ADVISORIES CLICK HERE Posted By: KL