Welcome To Mountain Water District

Welcome To Mountain Water District

The Mountain Water District serves the water and sewer utility needs for all of the unincorporated area of Pike County. Mountain Water District was created by the merger of Pond Creek Water District, Marrowbone Water District and Shelby Valley Water District on July 1, 1986. Mountain Water District provides water service to more than seventeen thousand (17,000) homes and businesses in Pike County and sewer service to more than twenty-three hundred (2,300) homes and businesses.

News

BOIL WATER ADVISORY - 7/9/2020

THERE IS CURRENTLY A BOIL WATER ADVISORY FOR THE FOLLOWING AREA:

US 23 AT BEEFHIDE FROM BEAR FORK TO THE LETCHER COUNTY LINE AND ALL SIDE HOLLOWS

Posted By: KL
BOIL WATER ADVISORY -UPDATE - 7/9/2020

***THIS BOIL WATER ADVISORY HAS BEEN LIFTED***

THERE IS CURRENTLY A BOIL WATER ADVISORY FOR THE FOLLOWING AREA:

ALL OF MEATHOUSE OF BIG CREEK AND ALL SIDE HOLLOWS

ALL OF DIX FORK OF BIG CREEK AND ALL SIDE HOLLOWS

EAST BIG CREEK ROAD FROM THE MOUTH OF MEATHOUSE TO THE GAS STATION AT THE US 119 RAMP

Posted By: KL
MOUNTAIN WATER DISTRICT-SPECIAL MEETING - 5/28/2020

THE MOUNTAIN WATER DISTRICT'S BOARD OF COMMISSIONERS HELD A SPECIAL MEETING ON MAY 28, 2020. THE MEETING CAN BE VIEWED HERE. YOU WILL NEED THE FOLLOWING PASSWORD: 6G+y=97*

Posted By: KL
MOUNTAIN WATER DISTRICT-SPECIAL MEETING - 4/30/2020

THE MOUNTAIN WATER DISTRICT'S BOARD OF COMMISSIONERS HELD A SPECIAL MEETING ON APRIL 30, 2020. THE MEETING CAN BE VIEWED HERE. YOU WILL NEED PASSWORD: 7n*9yO53

 

Posted By: KL
MOUNTAIN WATER DISTRICT-SPECIAL MEETING - 4/22/2020

THE MOUNTAIN WATER DISTRICT HELD A SPECIAL CALLED BOARD MEETING ON APRIL 22, 2020. THE RECORDING OF THE MEETING CAN BE VIEWED HERE. YOU WILL NEED TO ENTER THE FOLLOWING PASSWORD: 1J.?f9L=

Posted By: KL
HAVING ISSUES CONTACTING US VIA TELEPHONE - 4/17/2020

CUSTOMERS ATTEMPTING TO CONTACT US VIA PHONE MAY EXPERIENCE ISSUES. WE CURRENTLY ONLY HAVE ONE PNONE LINE. IF YOU ARE HAVING ISSUES REACHING US YOU MAY SENT US AN EMAIL AT mtwaterbilling@gmail.com or mtwaterbilling2@gmail.com WITH YOUR NAME, ACCOUNT NUMBER, THE ISSUE YOU ARE HAVING, AND A CONTACT PHONE NUMBER AND WE WILL CONTACT YOU AS SOON AS POSSIBLE

Posted By: KL
SIGN UP FOR EMERGENCY NOTIFICATIONS - 2/13/2020

TO SIGN UP FOR GENERAL AND EMERGENCY NOTIFICATIONS SUCH AS BOIL WATER ADVISORIES CLICK HERE

Posted By: KL
BELFRY POND SEWER PROJECT SIGN-UPS - 11/6/2019

ALL RESIDENTS IN THE BELFRY AREA FROM THE MOUTH OF FOREST HILLS TO MURPHY BOTTOM WHO HAVE NOT YET SIGNED UP FOR SEWER SERVICE ARE ENCOURAGED TO CONTACT TAMMY OLSON AT THE MOUNTAIN WATER DISTRICT OFFICE BY CALLING 606-631-9162 AS SOON AS POSSIBLE TO DO SO.

THE COST OF THE TAP FEE IS INCLUDED IN THE PROJECT AND IS WAIVED FOR RESIDENTS WITHIN THE PROJECT AREA WHO SIGN UP DURING THE CONSTRUCTION PHASE OF THE PROJECT.

HOWEVER, IF A RESIDENT CHOOSES NOT TO SIGN UP FOR THE SEWER SERVICE DURING THE CONSTRUCTION PHASE AND DECIDES THAT HE/SHE WANTS THE SERVICE AT A LATER DATE, THE RESIDENT WILL BE RESPONSIBLE FOR FULL PAYMENT OF THE TAP FEE AS OUTLINED IN THE DISTRICT'S TARIFF AT THAT TIME.

Posted By: TSO
TAP FEE PAYMENT PLAN - 6/14/2019

WE CURRENTLY OFFER PAYMENT PLANS FOR NEW WATER AND SEWER TAPS. THE PLAN WOULD CONSIST OF THE CUSTOMER PAYING 50% OF THE TAP FEE UP FRONT PLUS THEIR SECURITY DEPOSIT. THE REMAINING 50% COULD BE PAID OVER A 6 MONTH PERIOD ALONG WITH THE MONTH BILL FOR SERVICE. PLEASE CONTACT OUR OFFICE AT 606-631-9162 FOR ADDTIONAL INFORMATION.

Posted By: KL
OFFICE CONTACT PHONE NUMBERS - 1/29/2019

606-631-9162

606-631-4000

606-631-9167

606-631-9171

606-631-1721

606-631-9172

 

Posted By: KL
PAY BY PHONE NUMBER - 7/13/2015

CUSTOMERS WISHING TO PAY BY PHONE WILL NEED TO CALL 1-855-984-1204. THIS IS AN AUTOMATED PAYMENT SYSTEM AND YOU WILL WANT TO HAVE YOUR ACCOUNT # WHEN CALLING. WE WILL ONLY BE ACCEPTING PAYMENTS AT OUR OFFICE NUMBER IF THE ACCOUNT HAS BEEN DISCONNECTED. CUSTOMERS WILL BE ABLE TO PAY USING AN ECHECK OR DEBIT/CREDIT CARD AT THIS NUMBER. PLEASE NOTE THAT PAYMENTS WILL BE PROCESSED THE NEXT BUSINESS DAY. IF YOU ARE UP FOR DISCONNECTION YOU WILL WANT TO STOP BY OUR OFFICE TO PAY TO AVOID DISCONNECTION OF SERVICE.

Posted By: KL