Welcome To Mountain Water District

The Mountain Water District serves the water and sewer utility needs for all of the unincorporated area of Pike County. Mountain Water District was created by the merger of Pond Creek Water District, Marrowbone Water District and Shelby Valley Water District on July 1, 1986. Mountain Water District provides water service to more than seventeen thousand (17,000) homes and businesses in Pike County and sewer service to more than twenty-three hundred (2,300) homes and businesses.

News MOUNTAIN WATER DISTRICT-SPECIAL MEETING - 12/22/2020 THE MOUNTAIN WATER DISTRICT HELD A SPECIAL CALLED BOARD MEETING ON DECEMBER 22, 2020. THE RECORDING OF THE MEETING CAN BE VIEWED HERE. YOU WILL NEED THIS PASSWORD: 6eu*.1J+ Posted By: KL ASSISTANCE WITH PAST DUE UTILITY BILLS - 12/14/2020 Big Sandy Area Community Action Program creates new program to help with past due utility bills. CUSTOMERS NEEDING ASSISTANCE CAN CONTACT THE BIG SANDY AREA COMMUNITY ACTION PROGRAM AT 606-789-3641 ext. 134 or 1-877-792-2219 OR BY VISITING www.bsacap.org/bookings. CUSTOMERS CAN ALSO CONTACT THEM VIA EMAIL AT jlemaster@bsacap.org TO READ THE WYMT STORY ON THIS PROGRAM PLEASE CLICK HERE. Posted By: KL PAY BY PHONE NUMBER - 7/13/2015 CUSTOMERS WISHING TO PAY BY PHONE WILL NEED TO CALL EITHER 1-855-291-3332 OR 1-855-984-1204. THIS IS AN AUTOMATED PAYMENT SYSTEM AND YOU WILL WANT TO HAVE YOUR ACCOUNT # WHEN CALLING. WE WILL ONLY BE ACCEPTING PAYMENTS AT OUR OFFICE NUMBER IF THE ACCOUNT HAS BEEN DISCONNECTED. CUSTOMERS WILL BE ABLE TO PAY USING AN ECHECK OR DEBIT/CREDIT CARD AT THIS NUMBER. PLEASE NOTE THAT PAYMENTS WILL BE PROCESSED THE NEXT BUSINESS DAY. IF YOU ARE UP FOR DISCONNECTION YOU WILL WANT TO STOP BY OUR OFFICE TO PAY TO AVOID DISCONNECTION OF SERVICE. Posted By: KL COVID-19 - 3/18/2020 In a effort to protect the health of our employees and our custmers, the District's office is currently closed to the public due to the Covid-19 pandemic. The District will still be available via telephone at 606-631-9162 or email at mwd_customerservice@mtwater.org. We will contunie to provide all services during this time. Customers may pay their bill via mail at P.O. Box 3157, Pikeville, KY 41502, the drop box at the District's office at 6332 Zebulon Highway, online at www.mountainwaterdistrictky.com, or via our automated payment line at 1-855-984-1204. Posted By: KL SIGN UP FOR EMERGENCY NOTIFICATIONS - 2/13/2020 TO SIGN UP FOR GENERAL AND EMERGENCY NOTIFICATIONS SUCH AS BOIL WATER ADVISORIES CLICK HERE Posted By: KL TAP FEE PAYMENT PLAN - 6/14/2019 WE CURRENTLY OFFER PAYMENT PLANS FOR NEW WATER AND SEWER TAPS. THE PLAN WOULD CONSIST OF THE CUSTOMER PAYING 50% OF THE TAP FEE UP FRONT PLUS THEIR SECURITY DEPOSIT. THE REMAINING 50% COULD BE PAID OVER A 6 MONTH PERIOD ALONG WITH THE MONTH BILL FOR SERVICE. PLEASE CONTACT OUR OFFICE AT 606-631-9162 FOR ADDTIONAL INFORMATION. Posted By: KL OFFICE CONTACT PHONE NUMBERS - 1/29/2019 606-631-9162 606-631-4000 606-631-9167 606-631-9171 606-631-1721 606-631-9172   Posted By: KL